Who do I contact if I am having issues pairing my transit card? Steve Dunkel - Token Community Manager April 11, 2018 15:38 Updated If you are having issues pairing your transit card, contact our support team at firstname.lastname@example.org. Related articles Will there be more transit systems added in the future? Where can I purchase Token? What transit systems are compatible with Token? Does Token have plans to go public? Do I need a phone to use Token for payments?