Is there a replacement policy? Replacement of a device that you believe was defective or working improperly would fall under our Warranty Policy. Please refer to that documentation and reach out to our support team with additional questions at: firstname.lastname@example.org Related articles What is your Return Policy? What is your Warranty policy? Who is eligible to buy a ring during the Exclusive Release? I pre-ordered a ring already, when do I get mine? Where can I purchase Token?