Is there a replacement policy? Steve Dunkel - Token Marketing Manager April 11, 2018 16:22 Updated Replacement of a device that you believe was defective or working improperly would fall under our Warranty Policy. Please refer to that documentation and reach out to our support team with additional questions at: email@example.com Related articles Does the finger I use to register matter? Can I swim or shower with Token? Can I use Token as my ID at the airport? What is your Return Policy? What is your Warranty policy?